01Information We Collect
We collect information that you voluntarily provide to us, including when you:
- submit a request for access
- purchase tickets
- contact us directly
- interact with our communications
This may include:
- name
- email address
- phone number
- social media handles (if provided)
- any additional information you choose to share
02How We Use Your Information
We use your information to:
- evaluate and manage event access and attendance
- communicate event details and updates
- respond to inquiries and support requests
- maintain and improve the Masqué experience
03Communications
By submitting your information, you consent to receive event-related communications via email or SMS where applicable.
Message and data rates may apply. You may opt out at any time by following unsubscribe instructions or replying STOP to SMS messages.
04Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes.
We may share information with trusted service providers (such as ticketing platforms, payment processors, and communication tools) solely as necessary to operate events and services. These providers are only given access to information required to perform their functions.
05Data Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
06Data Retention
We retain your information only as long as necessary to operate our events, maintain our records, and comply with legal obligations.
07Your Choices
You may:
- opt out of communications at any time
- request that we update or remove your information by contacting us
08Third-Party Services
Our website and services may use third-party platforms (such as ticketing or payment providers). These services operate under their own privacy policies, and we encourage you to review them.
09Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10Contact
If you have any questions regarding this Privacy Policy, you may contact us at: hello@masque.co